f you have a faulty product you can return it by contacting the Customer Help Line on +44(0) 1895 825825 and requesting a Returns authorisation and reference number.

You have a 12 month warranty on the product and a 10-day acceptance/approval period from the day the item(s) are actually dispatched.

Returns must be arranged at your cost to the address below:

Clean Round – Returns Department
SAE Logistics
Coppermill Court
Coppermill Lane
West Hyde
Rickmansworth, WD3 9XS

Please call our delivery service on +44(0) 1895 825825 to arrange a collection if required. A return cost/quotation will be provided upon request. Alternatively you can use you own courier to return the faulty goods.

A replacement product will be sent to you, only when the fault has been confirmed and agreed with the manufacturer.

Please note – No credits or refunds will be given.

Lines are open: 8am – 5pm, Monday to Friday 5 days a week